Mitsubishi Delica Owners Club UK™

Rusty · Posted: Fri Aug 13, 2004 19:57 Post subject: NTL fault?

Is it me or is NTL broadband service down Sad

I'm having to use dial-up Evil or Very Mad

Slow or what Laughing

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Marc · Posted: Fri Aug 13, 2004 20:10 Post subject:

All okay here russ BB ntl 600 service is workin fine let me know if you want them but i can give you the proxy I'm running on and you can specify that in lan settings to get online atb
here they are any way,set use proxy server and enter in this cache8-ldst.server.ntli.net port is 8080 thats what I'm on and its aok

Marc 8)
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Adie · Joined: 22 Apr 2004 Posts: 62 Location: Bournemouth, Dorset

Sorry to say, but NTL a okay.
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mark.giles · Joined: 17 Mar 2004 Posts: 294 Location: bournemouth dorset

Hi rusty i have had problems with ntl the last couple of weeks Crying or Very sad

i have been in touch with them and they said that there is a problem in the bournemouth area but they are on to it and upgrading the system i am on a 150k broadband link and it is being upgraded to 300k for free that is the same with all the packages that they do Laughing

regards mark

Rusty · Posted: Fri Aug 13, 2004 23:19 Post subject:

I'm still out here on BB, I know they are upgrading the BB (I'm should be going to 750k Wink

) but it says on the Service status page that Southamton is out as well :? Weird,
@Marc,I'll have another go at entering those settings but PC and Macs have different names for various settings etc, so I don't hold out much hope....
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Eagles · Joined: 22 Apr 2004 Posts: 801 Location: Croydon

I got telewest blueyonder broadband. It seems to play about a lot when the weather gets really hot Sad

, Been in touch with them and they said there working on it Rolling Eyes

.Typical no money back for my inconvenience Mr. Green

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Marc · Posted: Sat Aug 14, 2004 7:50 Post subject:

When the weather gets hot ntl suffer sometimes and its down to the little green cabinets on the roadside,they don't have cooling fans fitted,they fit them to the larger cabs but not the small ones,well they didn't but because of problems they are now starting to do so ,so it should bring some improvement to the BB services of ntl,it also seems that SACM customers of ntl are more stable on there connections than the STB cusstomers,anyways ile try and find out what u need to do russ to enter them in on a mac,

Had a look and this should be what you need i think

Rusty · Posted: Sun Aug 15, 2004 10:24 Post subject:

Back now on BB, Removed router and rebooted seems okay. but not convinced it was routers fault, Typical NTL emergency line is not working, so can't get in touch with them to check settings....
More later (I expect) Sad

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Marc · Posted: Sun Aug 15, 2004 13:35 Post subject:

Good to see ya back russ give 153 a call and report it as a fault,or 0800 052 0200 or 1503 from any ntl line,or phone one of them there numbers and choose the option to talk to tech support,if not go to them direct on 0845 6500925 for cable modems or 0845 650 0125 for set top box connections.Server status line to check current outages 0800 052 4315 or email broadband.support@ntlworld.com
hope they help ya this was an ntl customer service announcement Laughing

Marc 8)
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Rusty · Posted: Mon Aug 16, 2004 21:26 Post subject:

Well, I'm back on BB and thro my router again. Shocked

So I can only assume it was an NTL fault as I'm now back to where I was before the aggro :? Only thing is.... BB seems very slow, I'm off to look for some software that measures the speed. If I'm on 750k speed then I'm a ch1n@m@n Twisted Evil

Only problem now is... my computer won't go to sleep Evil or Very Mad

Poxy OS update knackered all Macs of my spec :? Oh well... I guess I'll have to wait for the next update..... :|
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Rusty · Posted: Sun Sep 05, 2004 0:06 Post subject: Down again

Well

Back on dial-up AGAIN. :? NTL are getting me down... The service is soo unreliable. Not just my BB connection but my Digi cable TV is always on the blink as well Shocked

It's now been down 24 hrs or so.... I guess I'll have to spend another hour trying to phone them and going thro all those stupid computerised answer machines.... moan moan moan Rolling Eyes

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Marc · Posted: Sun Sep 05, 2004 9:03 Post subject:

Sorry to hear that russ,brighton set top box customers were the same yesterday as well,the stand alone cable modem (SACM) seems to be much more reliable,maybe worth bearing in mind,also if you phone them and tell them your not happy blah blah and they can stick there service its just not good enough yadda yadda they normally offer you a few months free Wink

:D hope theyve got it sorted this morning for ya,silly thing is there was noting on there service status line about outages in your area :? id complain about that as welll.

service status page :? http://www.ntl-isp.ntl.com/ServiceStatus/

Marc 8)
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Rusty · Posted: Sun Sep 05, 2004 9:16 Post subject:

okay again now Rolling Eyes

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markyd · Joined: 11 Sep 2004 Posts: 1

Rusty

Myself and Steeth26 on the pocuk site were having trouble at the weekend, ntl knocked steeths out all day, mine keeps cutting out and then reconnecting every 30 seconds. Apparently a server in watford went down. not sure that it would effect yours tho?

I am still waiting for my speed increase currently on 1meg Rolling Eyes

Alhough to be fair it does say september Rolling Eyes

Heres a good site for all stull related to ntl www.ntlhell.co.uk 8)
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Mark

Marc · Posted: Mon Sep 20, 2004 8:47 Post subject:

Further to the ntlhell link mark(I'm a member there)heres another good one www.nthellworld.co.uk used to be another called nthellworld.com but ntl brought it and pulled the plug on it!
Another good site to check settings and learn a bit oabout BB and proxys dns etc etc is this one http://homepage.ntlworld.com/robin.d.h.walker/cmtips/trancache.html hes an ntl techy and he knows hes stuff too,I've found with ntl if i run on the brighton proxy it *beep* if i run on one of the others in the list its very very good but its trial and error to find the right ones that are better Wink

Marc 8)
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Rusty · Posted: Mon Sep 20, 2004 20:18 Post subject:

Cheers Mark for that, I'll have a good puruse after my hols.... Wink

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